Live Status

The list below details any current disruption to services to the best of our knowledge. Disruption to any of these can impact the performance of Sequoia.

This information can change at very short notice. Unless otherwise specified, all times are local.

Last update: Friday 05 12 2025 14:17

Live Status

The list below details any current disruption to services to the best of our knowledge. Disruption to any of these can impact the performance of Sequoia.

This information can change at very short notice. Unless otherwise specified, all times are local.

Last update: Friday 05 12 2025 14:17

Live Status Outages
Service Status Known Issue Since Details
ASM Online Services service is healthy
CCS-UK service is healthy
CDS Live Service service has issues
N/A Planned maintenance on to
See message from CDS Live Service

Barclays Planned Maintenance (Potential CDS Impact) 
 
Saturday 6th December 7am to 4am Sunday 7th December 2025
 
If you use Barclays please be aware:
 
Delay to settlement of all Faster Payments due to Pay.UK Scheme changes. For payments in CDS Cash Account or Duty Deferment Account, Faster Payments is the only bank payment scheme which would normally process on Saturday’s and Sunday’s, so there is no alternative during the outage. The recommendation would be to pay into the account in advance of the outage to ensure sufficient balance was already present.
 
For Immediate Payment the alternative during the outage would be via the Online Payment Service https://www.gov.uk/guidance/pay-for-imports-declared-using-the-customs-declaration-service using Corporate Credit Card or Debit Card. This doesn’t require any change to the declarations, you can choose to make the payment via any supported route, no matter which of the specific Immediate Payment MOP codes you use.
In either scenario, no declarations will be rejected, but they will be held pending release or clearance if the required funds are delayed by the use of Faster Payments during the Barclays outage.


CDS Test Service (TDR) service is healthy
CNS Compass service is healthy
ICS2 service is healthy
MCP Destin8 service is healthy
NCTS/CTC service is healthy
Pentant service is healthy