Live Status

Live updates and information on the status of any systems that may have an impact on ASM Services.

This information can change at very short notice. Unless otherwise specified, all times are local.

Last update: Tuesday 24 03 2026 17:21

Live Status

Live updates and information on the status of any systems that may have an impact on ASM Services.

This information can change at very short notice. Unless otherwise specified, all times are local.

Last update: Tuesday 24 03 2026 17:21

Live Status Outages
Service Status Known Issue Since Details
ASM Online Services service is healthy
CCS-UK service is healthy
CDS Live Service service is healthy
CDS Test Service (TDR) service is healthy
CNS Compass service is healthy
ICS2 service has issues
24/03/2026 12:27 Service degradation: Users are reporting disruption with ICS2 declarations not receiving the Completed notification. This first started on .
See message from ICS2

A ticket with the EU has been raised and requested that they investigate the delays.
We will provide their response when we receive it but, unfortunately, we can’t provide a timescale for this.

ICS Helpdesk
Customs Salford
BT-CCTO, HM Revenue & Customs, BX9 1EH
Email: icshelpdesk@hmrc.gov.uk
MCP Destin8 service is healthy
NCTS/CTC service is healthy
Pentant service is healthy