Live Status

Live updates and information on the status of any systems that may have an impact on ASM Services.

This information can change at very short notice. Unless otherwise specified, all times are local.

Last update: Friday 20 03 2026 17:27

Live Status

Live updates and information on the status of any systems that may have an impact on ASM Services.

This information can change at very short notice. Unless otherwise specified, all times are local.

Last update: Friday 20 03 2026 17:27

Live Status Outages
Service Status Known Issue Since Details
ASM Online Services service is healthy
CCS-UK service is healthy
CDS Live Service service is healthy
CDS Test Service (TDR) service is healthy
CNS Compass service is healthy
ICS2 service has issues
20/03/2026 15:58 Service degradation: Users are reporting disruption with ICS2 declarations. This first started on .
See message from the ICS Helpdesk

Good afternoon,
 
We have received reports from other traders advising that they are also experiencing delays receiving messages from ICS2.
 
We have raised a ticket with the EU and requested an investigation.
 
We will contact you when we receive a response from them

Best regards

ICS Helpdesk
Customs Salford
BT-CCTO, HM Revenue & Customs, BX9 1EH
Email: icshelpdesk@hmrc.gov.uk
MCP Destin8 service is healthy
NCTS/CTC service is healthy
Pentant service is healthy