Live Status

Live updates and information on the status of any systems that may have an impact on ASM Services.

This information can change at very short notice. Unless otherwise specified, all times are local.

Last update: Tuesday 02 06 2026 15:00

Live Status

Live updates and information on the status of any systems that may have an impact on ASM Services.

This information can change at very short notice. Unless otherwise specified, all times are local.

Last update: Tuesday 02 06 2026 15:00

Live Status Outages
Service Status Known Issue Since Details
ASM Online Services service is healthy
CCS-UK service is healthy
CDS Live Service service is healthy
CDS Test Service (TDR) service is healthy
CNS Compass service is healthy
ICS2 service is healthy
MCP Destin8 service is healthy
NCTS/CTC service has issues
02/06/2026 11:30 Service degradation: Users are reporting disruption with the NCTS service. This first started on .
See message from HMRC

We are aware that following the implementation of NCTS6 on 01 June 2026 some customers using third-party software are receiving errors, In Sequoia this results in your declaration showing "Declaration Failed To Send".

This is currently under urgent investigation by HMRC, who are working directly with impacted software developers (SWDs).

What you need to do:

If you are a user of third-party software and receive the above error when submitting a declaration, you should:

• Review all declaration data fields to ensure the correct information has been entered
• Amend any data that has been entered incorrectly
• Attempt to resubmit your declaration

Please do not escalate additional instances of the above to our NCTS Helpdesk or Supervising Office as we have sufficient examples to fully investigate.

We will provide a further update once more information becomes available.

Thank you
HMRC
Pentant service is healthy