Planned Maintenance

The list below details any planned disruption to services to the best of our knowledge. Disruption to any of these can impact the performance of Sequoia.

This information can change at very short notice. Unless otherwise specified, all times are local.

Last change to the information on this page: Friday 23 Jan 2026 16:58

Service Start time End time Details
ASM Online Services
CCS-UK
CDS Live Service
CDS Test Service (TDR)
CNS Compass
ICS2
MCP Destin8
26/01/2026 20:30 26/01/2026 21:15 Planned outage on to
See message from MCP
Destin8 Scheduled Downtime

Please be advised that we will be applying security patches to Destin8 on Monday 26 January 2026. These patches will be taking place at 20:30 for a period of up to 45 minutes.

If you require any further information or assistance then please contact our Helpdesk on 01394 600205 or via e-mail to help@mcpplc.com accordingly.

Any CDS declarations submitted during this scheduled downtime will be queued as usual, and the messages will be processed once complete.
NCTS/CTC
Pentant
28/01/2026 10:00 28/01/2026 11:30 Planned outage on to
See message from Pentant
Descartes Pentant Customer support

Dear Descartes CDS/Pentant Customer,

Planned maintenance 

From Wed, 28th Jan, 2026 10:00 GMT until Wed, 28th Jan, 2026 11:30 GMT, Pentant team will be executing Pentant 26.01 Regular Release.

This is the regular release cycle for Pentant application.

Move to Descartes Mailing Services for tracking automated emails:
Due to this move, automated system emails will be from @pentant.descartesservices.com going forwards, instead of @pentant.co.uk

Please check Junk/Spam folders after release if missing expected updates.

Including Bug fixes
Back end code improvements

Questions and concerns can be directed to IMC at IMC@descartes.com Please reference CHN-57698


Many thanks
Pentant Customer Support