Planned Maintenance

The list below details any planned disruption to services to the best of our knowledge. Disruption to any of these can impact the performance of Sequoia.

This information can change at very short notice. Unless otherwise specified, all times are local.

Last change to the information on this page: Tuesday 03 Mar 2026 14:49

Service Start time End time Details
ASM Online Services
CCS-UK
18/03/2026 05:30 18/03/2026 06:30 Planned outage on to
See message from CCS-UK

Dear CCS-UK User,

Please be advised that as a part planned system maintenance, CCS-UK Service requires a scheduled system downtime (impacting all services) on Wednesday 18th March 2026 starting at 05:30 GMT to 06:30 GMT (up to 60minutes).

During this time the connectivity to and from CCS-UK will not be available to you, meaning users will not be able to undertake Import and/or Exports clearances via the CCS-UK system.

Please ensure you have resiliency plans in place, or avoid these times especially in the case of perishable goods clearances you are undertaking.

CCS-UK apologise for the inconvenience caused and thank you for your patience.

Thanks and regards,

Ayyappa Swamy Lalam
Technical Associate, CCS Helpdesk
BT Cargo Community Systems & CCS-UK

Tel: 0845 607 0096
Email: ccs.helpdesk@bt.com
CDS Live Service
CDS Test Service (TDR)
10/03/2026 12:00 10/03/2026 16:00 Planned outage on to
See message from CDS Test Service (TDR)

We are emailing to advise you that the CDS TDR Service will be unavailable from:

12pm on Tuesday 10th March 2026 until 4pm on Tuesday 10th March 2026

There will be a complete outage during this period. Please can you inform your contacts.
Kind regards,
TDR Communications Team

CNS Compass
ICS2
MCP Destin8
NCTS/CTC
Pentant