Planned Maintenance

The list below details any planned disruption to services to the best of our knowledge. Disruption to any of these can impact the performance of Sequoia.

This information can change at very short notice. Unless otherwise specified, all times are local.

Last change to the information on this page: Tuesday 17 Mar 2026 16:05

Service Start time End time Details
ASM Online Services
CCS-UK
CDS Live Service
28/03/2026 20:00 29/03/2026 04:45 Planned outage on to
See message from CDS Live Service

Due to scheduled maintenance the Customs Declaration Service (CDS) will be unavailable to all users from 8:00 pm Saturday 28th March 2026 until 5:45 am on Sunday 29th March 2026.

This release is being carried out during British Summer Time (BST) clock change

Declarations should not be submitted during the outage period.

Creating, updating, or embarking a goods movement reference (GMR) during this time might be affected.

Only goods with pre-lodged declarations attached to a GMR will be allowed to move using Goods Vehicle Movement Service (GVMS).

For guidance on GVMS, read https://www.gov.uk/guidance/goods-vehicle-movement-service-service-availability-and-issues

For import movements using GVMS, you should check the declaration status and arrive where needed https://www.gov.uk/guidance/manually-arrive-your-goods-in-the-uk.

If moving consignments containing controlled goods with pre-lodged declarations, read the https://www.gov.uk/guidance/list-of-goods-imported-into-great-britain-from-the-eu-that-are-controlled and attend port inspection facilities or inland border facilities for goods to be inspected and released.

Exports should have Permission to Progress (P2P) before travelling.

We apologise for any inconvenience this may cause.

CDS Test Service (TDR)
CNS Compass
ICS2
MCP Destin8
23/03/2026 20:30 23/03/2026 21:15 Planned outage on to
See message from MCP
Please be advised that we will be applying security patches and performing necessary server maintenance to Destin8 on Monday 23 March 2026 at 20:30 for a period of up to 45 minutes.

Any CDS declarations submitted during downtime (upto 45 minutes) will be affected. Please be advised the messages will be queued and processed once the downtime is over, as usual.

If you require any further information or assistance then please contact our Helpdesk on 01394 600205 or via e-mail to help@mcpplc.com accordingly.
NCTS/CTC
Pentant