Planned Maintenance

The list below details any planned disruption to services to the best of our knowledge. Disruption to any of these can impact the performance of Sequoia.

This information can change at very short notice. Unless otherwise specified, all times are local.

Last change to the information on this page: Tuesday 31 Mar 2026 14:05

Service

Start time

End time

Details

ASM Online Services

CCS-UK

CDS Live Service

CDS Test Service (TDR)

CNS Compass

ICS2

MCP Destin8

NCTS/CTC

Pentant

14/04/2026 09:00

14/04/2026 11:00

Planned outage on Tuesday, 14 April 2026 at 10:00 BST to Tuesday, 14 April 2026 at 12:00 BST

See message from Pentant

Dear Descartes Pentant Customer,

From Tue, 14 Apr, 2026 10 until Midday, the Pentant team will be executing Pentant 26.04 release

To include:
Regular release cycle of Pentant application.
Backend code updates including move to PHP 8.5
Introduction of HMRC automated report emails
Bug fixes to Dover Export displays

Questions and concerns can be directed to IMC at IMC@descartes.com Please reference CHN-60125

During this window each service will have a short outage whilst systems are restarted.

Any issues can also be raised with the service desk - servicedesk@descartes.com

Many thanks
Pentant Customer Support