Planned Maintenance

The list below details any planned disruption to services to the best of our knowledge. Disruption to any of these can impact the performance of Sequoia.

This information can change at very short notice. Unless otherwise specified, all times are local.

Last change to the information on this page: Tuesday 21 Jul 2026 08:56

Service Start time End time Details
ASM Online Services
CCS-UK
CDS Live Service
23/07/2026 20:00 24/07/2026 03:00 Planned outage on to
See message from CDS Live Service

LUCAS ASN Migration on Thursday 23rd July 2026 21:00 PM BST to Friday 24th July 2026 04:00 AM BST (7 hrs)

HMRC has advised that there will be a planned LUCAS ASN Migration is scheduled to take place on Thursday 23rd July, between 21:00 BST and Friday 24th July 04:00 BST(7 hours).

While this window has been reserved to allow sufficient time, we expect the activity to be completed within approximately four hours.

During this period, services normally provided by the National Clearance Hub (NCH) to your customers will be unavailable. This includes all inventory update requests, such as intershed removals requiring authorisation, as well as any updates where LRI = Y has been declared. These requests cannot be actioned while the dress rehearsal is taking place.

Although customer contact during these hours is expected to be minimal, we would be grateful if you could issue communications to your community in advance to make them aware of the planned outage and the temporary unavailability of these services.

NCH and Border Force colleagues have also been informed that they will not be able to access the relevant systems during this period. In the unlikely event that they receive customer contact during the outage, they will advise customers accordingly.

CDS Test Service (TDR)
28/07/2026 11:55 28/07/2026 15:00 Planned outage on to
See message from CDS Test Service (TDR)

Hello,
We will be completing a maintenance update to the CDS Trader Dress Rehearsal (TDR) service on Tuesday 28th July.

The outage is expected to last 4 hours, beginning at 12:00 until 16:00. 

During this maintenance window we will be refreshing the below data held in TDR:  
  
• Trader personal, account, and licensing data, using data which has been copied from Production on Tuesday 28thJuly.
• Refreshing UK/EU Tariff data, using data which has been copied from Production on Wednesday 15th July*

*Trader Dress Rehearsal is a sandbox environment and is regularly refreshed with Trader data and data from the Online Tariff on a given date, as such any CDS changes to Trader data in the live service or updates to the Online Tariff will not be reflected in TDR instantaneously.

There will be a complete outage during this period. Please can you inform your contacts. 

Kind regards, 
TDR Communications Team.

CNS Compass
ICS2
MCP Destin8
NCTS/CTC
Pentant