Planned Maintenance

The list below details any planned disruption to services to the best of our knowledge. Disruption to any of these can impact the performance of Sequoia.

This information can change at very short notice. Unless otherwise specified, all times are local.

Last change to the information on this page: Friday 05 Sep 2025 10:01

Service Start time End time Details
ASM Online Services
CCS-UK
CDS Live Service
CDS Test Service (TDR)
09/09/2025 12:00 09/09/2025 15:00 Planned outage on to
See message from CDS Test Service (TDR)

We are emailing to advise you that the CDS TDR Service will be unavailable
from:

1pm on Tuesday 9th September 2025 until 4pm on Tuesday 9th September 2025

There will be a complete outage during this period. Please can you inform your contacts.

Kind regards,
TDR Communications Team

ASM further guidance: You will not be able to transmit "Test Declarations" from Sequoia during this downtime.

Regards
ASM Service Desk.
CNS Compass
07/09/2025 23:00 08/09/2025 01:00 Planned outage on to
See message from CNS

Dear Customer

We are writing to provide you with notification that we will be performing essential maintenance on our infrastructure, requiring a downtime of up to 2 hours maximum. We expect the work to take just 1 hour but we are allowing 2 hours to allow for testing and fallback if required.

This work is scheduled for the following time: Monday 8th September 0001-0200hrs.

During this time the following impacts will be experienced:
- Compass will be unavailable.
- Unit status updates and shipping line messages will not reach Compass.
- All messaging will be queued & processed after restart.

All other CNS services will be available.

We thank you for your patience while we carry out this work.

Kindest regards
The CNS Team
10/09/2025 06:00 10/09/2025 06:30 Planned outage on to
See message from CNS

Dear Customer
We are writing to provide you with notification that we will be performing essential maintenance on Compass, requiring a downtime of 30 minutes maximum.

This work is scheduled for the following time: Wednesday 10th September 0700-0730hrs

During this time the following impacts will be experienced:
- Compass will be unavailable.
- Unit status updates and shipping line messages will not reach Compass.
- All messaging will be queued & processed after restart.

All other CNS services will be available.

We thank you for your patience while we carry out this work.

Kindest regards
The CNS Team
MCP Destin8
NCTS/CTC
Pentant