Planned Maintenance

The list below details any planned disruption to services to the best of our knowledge. Disruption to any of these can impact the performance of Sequoia.

This information can change at very short notice. Unless otherwise specified, all times are local.

Last change to the information on this page: Friday 10 Apr 2026 09:56

Service Start time End time Details
ASM Online Services
CCS-UK
CDS Live Service
CDS Test Service (TDR)
CNS Compass
ICS2
MCP Destin8
13/04/2026 19:30 13/04/2026 20:00 Planned outage on to
See message from MCP
Please be advised that we will be applying security patches and performing necessary server maintenance to Destin8 in the following windows:

Monday 13 April 2026
This security patching will be taking place at 20:30 BST for a period of up to 30 minutes.

If you require any further information or assistance then please contact our Helpdesk on 01394 600205 or via e-mail to help@mcpplc.com accordingly.
NCTS/CTC
Pentant
14/04/2026 09:00 14/04/2026 11:00 Planned outage on to
See message from Pentant

Dear Descartes Pentant Customer,

From Tue, 14 Apr, 2026 10 until Midday, the Pentant team will be executing Pentant 26.04 release

To include:
Regular release cycle of Pentant application.
Backend code updates including move to PHP 8.5
Introduction of HMRC automated report emails
Bug fixes to Dover Export displays

Questions and concerns can be directed to IMC at IMC@descartes.com Please reference CHN-60125

During this window each service will have a short outage whilst systems are restarted.

Any issues can also be raised with the service desk - servicedesk@descartes.com

Many thanks
Pentant Customer Support